Terms & Conditions of Use — 100casino Malaysia Platform

Welcome to 100casino. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and 100casino ("Platform", "we", or "us") governing your use of the website, services, and all products offered through the 100casino platform at 100casino.click.

By accessing, registering for, or using any part of the 100casino platform, you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document, including our separately published Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these Terms, you are advised not to use the 100casino platform. 100casino reserves the right to amend, update, or replace these Terms at any time without prior notice, and it is your responsibility to review this document periodically.

To register and use the 100casino platform, you must meet all of the following eligibility requirements without exception:

• Aged 21 years of age and above on the date of registration.
• A Malaysian citizen or permanent resident of Malaysia.
• Not subject to any legal prohibition or restriction that prevents you from using online gambling services.
• Have never self-excluded from 100casino or any related platform that we operate.
• Register under your own name and not on behalf of another person.
• Maintain only one account on 100casino — registering multiple accounts is strictly prohibited.

During registration, you are required to provide truthful, accurate, and up-to-date information, including your full name as per your identification document, an active Malaysian phone number, a valid email address, and payment details held in your own name.

100casino reserves the right to request identity verification (KYC — Know Your Customer) at any time, including copies of your MyKad, utility bills, or other supporting documents. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

100casino supports the following Malaysian payment methods for deposits and withdrawals:

The minimum withdrawal is RM50 and the maximum daily withdrawal is RM50,000. All withdrawal requests will be processed within 1–24 working hours, depending on the payment method and any verification requirements.

All transactions must be made using a payment method registered in your own name. 100casino does not accept third-party payments and reserves the right to decline or freeze any suspicious transaction.

If a withdrawal requires KYC verification that has not yet been completed, 100casino reserves the right to hold the withdrawal until all required documents have been received and verified.

100casino offers its members a variety of bonuses and promotions from time to time. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:

• Welcome Bonus: Available to new members only. A wagering requirement of 30x the bonus amount applies, to be fulfilled within 30 days from the date the bonus is credited.
• Reload Bonus: Available to existing members. Wagering requirement is 25x within 14 days.
• Weekly Cashback: Calculated based on net losses from the previous week. No wagering requirement applies to cashback, though minimum withdrawal conditions still apply.
• Referral Bonus: Credited once the referred friend makes a minimum first deposit of RM50 and fulfils the initial wagering requirement.

Any attempt to abuse the bonus system — including but not limited to the use of multiple accounts, low-margin sports match betting, or hedging strategies clearly intended to meet wagering requirements without genuine risk — may result in the cancellation of the bonus and any associated withdrawals.

All games available on 100casino — including slots, live casino, baccarat, blackjack, roulette, dragon tiger, Sports Betting (Malaysia Super League football, EPL, BWF badminton, e-sports), and other table games — are subject to their respective game rules as published on the platform.

The following are strictly prohibited while using 100casino:

• Use of any automated software, bots, scripts, or tools that provide an unfair advantage.
• Breaching game integrity through collusion, cheating, or manipulation of results.
• Exploiting software bugs or technical errors to gain an unfair advantage.
• Using insider information to gain an unfair advantage in Sports Betting.

100casino uses independently certified RNG (Random Number Generator) technology across all casino games. All game outcomes are final unless a verifiable technical error has occurred. In the event of a dispute, the 100casino platform system result is conclusive and binding.

For live casino games, rules announced by the dealer during play shall apply. In the event of a technical disruption affecting the continuity of a game, the affected round may be voided and bets refunded.

The Sports Betting section of 100casino covers Malaysia Super League, EPL, La Liga, UCL, BWF badminton, MPL Malaysia esports, and much more. The following specific terms apply to Sports Betting:

• All bets are final once confirmed by the system, except in cases of significant pricing errors.
• 100casino reserves the right to decline, void, or limit any bet at any time.
• In the event of a match format change or postponement, 100casino will follow standard industry market rules.
• Matches not concluded within 12 hours of the original scheduled time will be considered void unless otherwise stated.
• Live odds payouts are based on the odds confirmed by the system at the time the bet is placed, not at the time the match begins.

100casino reserves the right to suspend, restrict, or close any account without prior notice if we have reasonable grounds to believe that:

• The player has breached any part of these Terms.
• The account has been used for fraudulent activity, money laundering, or other illegal purposes.
• The player provided false or misleading information during registration or the KYC process.
• The player creates or uses more than one account.
• There is unusual or suspicious activity that requires further investigation.

In the event of account closure due to fraud or a serious violation, 100casino reserves the right to freeze and forfeit all funds held in the account. For closures arising from other reasons, any remaining balance will be returned upon completion of the verification process.

Players may also request the closure of their own account at any time by contacting the 100casino customer support team via email at support@100casino.click.

To the extent permitted by applicable law, 100casino, its directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Financial losses resulting from gambling activity on our platform.
• Service interruptions due to system maintenance, technical issues, or circumstances beyond our control.
• Failure to access the platform due to the player's own internet connection or device issues.
• Game outcomes that a player considers unsatisfactory but which are valid under the applicable game rules.

100casino does not guarantee that the platform will be available at all times without interruption. We will endeavour to provide a consistent, high-quality service, but occasional technical disruptions may occur beyond our control.

100casino takes the protection of your personal data seriously. Information you provide to us is collected, stored, and used in accordance with our Privacy Policy, available at Privacy Policy page.

By registering at 100casino, you agree that we may use your information for the following purposes:

• Account management and KYC processing.
• Processing of financial transactions.
• Account-related communications, promotions, and platform updates.
• Compliance with applicable legal and regulatory requirements.
• Product improvement and user experience enhancement.

100casino will not sell or transfer your personal data to third parties for marketing purposes without your consent. Your data is protected with 256-bit SSL encryption and a multi-layered security system.

100casino is fully committed to responsible gaming. We provide a range of tools to help players manage their gambling activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Session Time Limit: Set a daily limit on your gaming session duration.
• Cool-Off Period: Take a break ranging from 24 hours to 3 months whenever you need one.
• Self-Exclusion: Exclude yourself from the platform for a set period of time or permanently.

If you need support with a gambling-related issue, please visit our Responsible Gaming us to learn more about available support resources.

If you have any complaints or disputes relating to your account, transactions, or gameplay at 100casino, please follow the procedure below:

1. Contact Customer Support: Reach our team via live chat or email at support@100casino.click, including your account information and details of your complaint.
2. Response Time: We will acknowledge receipt of your complaint within 24 hours and provide a full response within 7 working days.
3. Escalation: If you are not satisfied with the resolution provided, you may request that your complaint be escalated to a higher level of management.

100casino is committed to resolving all disputes in a fair and transparent manner in accordance with these Terms. The final decision issued by 100casino upon completion of its internal investigation process is binding.

100casino reserves the right to amend, update, or replace these Terms at any time. Changes take effect immediately upon publication on this website. Your continued use of the 100casino platform following the publication of any amendment constitutes your acceptance of the revised Terms.

We encourage you to review this page regularly to stay informed of the latest version of the Terms governing your use of our platform.

These Terms and all disputes arising from them shall be interpreted and governed by the laws of Malaysia. Any legal action arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.